Archive for January, 2012

January 31, 2012

What does Payroll Management really mean?

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Whether you manage a payroll of 20 or 20,000 people, the fundamentals remain the same.  Large or small, the payroll function must always include the same integral functions.  There are also certain personal qualities, attributes, skills, experience requirements and abilities that are required of Payroll Managers.

The typical position requirements of a Payroll Manager are to:

  • Continually adapt the payroll function to remain legislatively compliant
  • Lead, motivate and manage the payroll team
  • Develop and implement effective policies, procedures and business systems
  • Lay solid audit trails
  • Identify and manage risks associated with payroll production
  • Identify, report and assist in managing employee relations issues that arise
  • Interpret awards and legislation and inform management of changes
  • Understand basic accounting and general ledger concepts and complete monthly general ledger reconciliations
  • To assist with or manage salary packaging
  • Liaise with internal and external customers
  • Complete all company and statutory reporting including PAYG, Payroll Tax, FBT, etc
  • Manage the organisations’ superannuation funds
  • Manage Workers Compensation Claims and associated policy renewals
  • Support the senior management team

The typical personal skills and attributes required of a Payroll Manager are:

  • Professional in conduct and presentation
  • Exceptional communication (written and verbal)
  • High attention to detail
  • Progressive and dynamic
  • Pro-active problem solver
  • Change manager
  • Proven supervisory experience
  • Hands on management
  • High exposure to and ability to manipulate relevant payroll system
  • Advanced computer skills, usually requiring Excel or Lotus advanced abilities
  • Autonomy and initiative
  • Tenacity
  • Analytical

To successfully manage a payroll function means to achieve and exceed all of the positions requirements of the position utilising all of the skills and attributes listed above (and those of your particular position description).

A good payroll function lays good audit trails, through the use of finely tuned business systems that incorporate processing check points, explicit procedures manuals and organisational policies, which are legislatively compliant.  You will be consistently evaluating and pro-actively moving your payroll function forward towards ‘the ultimate payroll service’.

A professional Payroll Manager consistently identifies risks, reports those risks to management and addresses them within the scope of their role.  Risks in payroll management are ever-present, far-reaching and potentially damaging to cash flow, the share price & public perception, yet can be easily managed.

Properly managed and systemised, each payroll process can result in zero (or close to it) errors and be systemised to ensure it is produced in the most time and cost efficient manner possible.

Senior management will view a professional payroll function with the respect it deserves.  They will seek information from you and value what you provide.  You, as a professional, will have taken the time to understand what management require and how they intend to utilise the information.

The employees of your organisation will feel that they are respected.  They know you will be doing your best to respond to their queries.  They will hear the smile on your voice when they are talking to you and your team.  No matter how inane the enquiry may be, you and your team will treat them with the utmost respect.  Your external customers will be treated with the same respect, urgency and professionalism that you bestow upon your internal customers.

If you have any questions you would like to raise personally, please email Louise Vidler at The Professional Payroll Manager.

© 2012 Louise Vidler T/As The Professional Payroll Manager.  All rights reserved.

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